Built for wine clubs

Your Members, Organized & Connected

Track every wine club member in one place. Sync contacts from Square, WooCommerce, and Mailchimp, log notes and tasks against each profile, and tag members for the next release.

Member-focused CRM · designed for wineries

Contacts

3,612 of 3,847
SC
Pinot ClubCab Lovers
Active
MT
Michael Torres
Chardonnay Circle
On hold
OH
Olivia Harper
Premium RedsBubbles
Active
LP
Rosé Enthusiasts
Active
EN
Pinot Club
Active
NW
Noah Williams
Shiraz Squad
Inactive
AR
Ava Robinson
Premium RedsPinot Club
Active
1 of 7 row(s) selected
Page 1 of 154
Benefits

Everything You Need in a CRM

Purpose-built for wineries to manage relationships, track interactions, and grow member value.

Unified Profiles

Single Source

Each contact has addresses, payment methods, lifetime spend, and order history in one place.

Activity Log

Full Timeline

Every action — orders, sync events, staff updates — is logged with the user that triggered it.

Tags & Status

Manual Grouping

Tag contacts by anything (VIP, allergies, preference) and filter by membership status: active, onhold, inactive, cancelled.

Notes & Comments

Track Context

Pin notes to remember preferences and leave staff comments to coordinate follow-ups.

Tasks & Automations

Stay Organized

Create tasks per contact and set up rules that auto-generate tasks when something needs attention.

Sync Partners

Connected

Two-way sync with Square and WooCommerce, contact & tag sync with Mailchimp.

Features

Everything You Need to Know Your Members

Comprehensive tools to track, understand, and engage with every member of your wine club.

Member Profile
JD

John Doe

[email protected]

Reserve ClubActive

Lifetime Spend

$12,450

Orders

48

Tags

3

Recent Activity

OrderSpring Release · 6 bottles
NotePrefers reds, no smoky finishes
TaskFollow up on shipment
Tags & Status Filters
Active members
Status
Tasting room VIP
Tag
Onhold & cancelled
Status
Notes & Comments

Visited the tasting room with friends — interested in the magnum library.

Note · added by Sam

Card declined on Spring batch payment — sent verification email.

Comment · 2 days ago

Activity Log

2 hours ago

Order created from Square

Yesterday

Address updated

3 days ago

Tag added: Tasting room VIP

Tasks & Automations
Follow up on declined card
Call before next release
Auto-task: failed payment
Birthdate stored
Workflow

From Import to Engagement in Minutes

A streamlined process to build and nurture your member relationships.

Add or Sync Contacts

Add manually, or sync from Square, WooCommerce, or Mailchimp

Profiles Auto-Update

Orders sync from Square & WooCommerce; lifetime spend tracked automatically

Tag & Filter

Apply tags in bulk, filter by status, search across the whole org

Export for Outreach

Export the filtered contact list to CSV for your email tool

Follow Up

Use tasks & automations to make sure nobody slips through the cracks

Live Sync Partners

Two-way sync with Square (customers, products, orders, inventory) and WooCommerce (customers, products, orders). Mailchimp keeps your contact list and tags in step.

SquareWooCommerceMailchimp

Tags & Status Filters

Build the segments that matter to your winery — apply tags in bulk, then filter by membership status (active, onhold, inactive, cancelled) to find the right audience for each release.

Status filters
Bulk tag assign
Full-text search
Mailchimp tag sync

Export Contact Lists

Filter your contacts, then export the result as a CSV you can hand to your email tool or compliance reviewer.

Export formatCSV
Integrations

Connect Your Entire Tech Stack

Seamlessly integrate with the tools you already use to create a unified member experience.

POS & E-Commerce

Square
WooCommerce
ShopifySoon

Email & Marketing

Mailchimp (contacts & tags)
KlaviyoSoon
Constant ContactSoon

Payments

Stripe
Square Payments

Shipping & Fulfillment

FedEx
Shippo (USPS, UPS, DHL)
VinoShipper
Developer API

Build Custom Integrations

Generate API keys and register webhooks from the dashboard to plug OnCloudWine into the rest of your stack.

REST API with bearer-token auth
Webhooks for events you care about
Rate limited & versioned
JSON request & response bodies
Request API access
// Fetch a contact
const response = await fetch(
  '/api/v1/contacts/abc123',
  {
    headers: {
      'Authorization': 'Bearer YOUR_API_KEY'
    }
  }
);

const contact = await response.json();
Encrypted in transitWebhook signing & revocable keys

Every integration uses revocable API keys you control from the dashboard.

Features

Everything You Need to Manage Members

Built-in tools to organize, engage, and grow your wine club membership.

Unified Profiles

Addresses, payment methods, and order history per contact

Tag & Filter

Bulk tag, filter by status, and export to CSV

Lifetime Spend

Automatic spend tracking from synced orders

Tasks & Automations

Auto-generate follow-ups when something needs attention

FAQ

Everything You Need to Know

Get answers to common questions about our contact management platform.

Still have questions?

Our team is here to help you get the most out of your CRM.

Documentation

Browse setup guides and integration walkthroughs.

Visit docs
Built by wine folksActually simpleSecure & reliable

Ready to Transform Your Member Relationships?

Ditch the scattered spreadsheets. Manage your members in one place with tools built for wine clubs.

30-day free trial
Cancel anytime
Sync from Square & WooCommerce
Full feature access

One

Source of truth

Zero

Spreadsheet hell

Hours

Saved per week